FAQ
Questions, answered
Everything trade businesses ask before they switch to Brivium: pricing, the free trial, payments, and how the app runs the whole job.
Getting started
What is Brivium?
Brivium is an all-in-one CRM and business app for trade and field-service companies like painting, HVAC, plumbing, electrical, landscaping, roofing, and more. It runs your quotes, jobs, scheduling, invoices, payments, customers, and team in one place, on your phone in the field and the web in the office.
Who is Brivium for?
Brivium is built for owner-operators and small crews of 1 to 20 people who want to run their trade business like a bigger company, without the paperwork and the pile of scattered tools.
Do I need a credit card to start?
No. Your 14-day free trial starts without a credit card. You only add a payment method if you decide to keep using Brivium after the trial ends.
How fast can I get started?
You can send your first quote the same day. Add your company details and you're ready to quote, schedule jobs, and invoice. There is no long setup or onboarding call required.
Do I need to be tech-savvy to use it?
No. Brivium is designed to be used from your phone on the job site, with a simple layout built for busy crews rather than accountants.
Plans & pricing
How much does Brivium cost?
Plans start at $25.99/month for Solo (1 user). Pro is $74.99/month (up to 3 users) and Business is $109.99/month (up to 5 users), with a discount when you pay annually. Check the pricing page for current rates.
Is there a free trial?
Yes. Every account starts with a 14-day free trial on the Business plan, so you can try the full toolkit, including the business phone line and AI coach, before you pay anything.
Can I cancel anytime?
Yes. There are no long-term contracts. You can cancel your subscription at any time.
Can I change plans as my crew grows?
Yes. You can switch between Solo, Pro, and Business at any time, and add extra seat packs to Pro or Business when you need more users.
What happens when the free trial ends?
When your 14-day trial ends you pick the plan that fits your crew, or keep going on Business. You are not charged during the trial.
Features
Can my customers approve quotes and pay online?
Yes. Send branded quotes your customer can approve online, collect a deposit up front, and turn the approved quote into an invoice in one tap.
Can I take card payments?
Yes. Card payments are powered by Stripe and settle straight to your bank account. Card payments are available on every plan.
Does Brivium include scheduling?
Yes. Jobs, tasks, and visits live on one shared calendar your whole crew can follow from their phones, with role-based access so everyone sees what they need.
What is Sunny, the AI coach?
Sunny is Brivium's built-in AI coach, included on the Business plan. Ask Sunny about your business and get answers from your own numbers: revenue, pipeline, and what needs attention.
Does Brivium give me a business phone line?
Yes. The Business plan includes a dedicated company phone number with calls and text conversations right inside the app, so business calls stay separate from your personal phone.
Can I send invoices and get paid from the field?
Yes. Convert a quote to an invoice in one tap from your phone and get paid by card on the spot, with no trip back to the office.
Can I have customers sign contracts?
Yes. On the Pro and Business plans you can send contracts to be signed in the app before the work starts.
Can I add my whole crew?
Yes. Pro and Business support multiple users with role-based permissions, and you can add extra seat packs (for example, +5 or +10 users) at any time.
Platforms, data & support
Does Brivium work on iPhone and Android?
Yes. Brivium works on the web at briviumapp.com and on iOS and Android, so your office and your field crew stay in sync.
Is my business data secure?
Your data is stored securely and is only accessible to you and the team members you invite, with role-based access controls that limit what each person can see.
What languages does Brivium support?
The Brivium app interface is available in English and Brazilian Portuguese.
How is Brivium different from Jobber or Housecall Pro?
Brivium bundles quotes, scheduling, jobs, invoicing, card payments, a business phone line, and an AI coach into one app built for trade crews, instead of stitching together separate add-ons. See our comparison pages to weigh the details.
How do I get help?
You can reach the Brivium team at support@briviumapp.com or by phone at (980) 480-6042 (Mon to Fri, 9am to 6pm ET). Business plans include priority support.
Still have a question?
Email support@briviumapp.com or call (980) 480-6042. Or see pricing and all features.
Send your first quote before lunch.
Set up in minutes. Try every feature free for 14 days, no credit card required.
